Can Your Customers Trust You?

If you're a NATE-certified refrigeration technician, they know they can. Certification by this organization provides proof of your skills, knowledge and expertise in the industry.

Earlier this year, North American Technician Excellence (NATE) expanded its technician certification to include commercial and light commercial refrigeration.

Customers care that you're certified

Interest in NATE certification is growing among the general public. Consumer Reports magazine told its readers, "It's a plus if a technician is NATE certified" and the U.S. Environmental Protection Agency recommends consumers ask if a contractor's technicians are NATE certified.

In fact, NATE certification is so respected that:

• The U.S. Army recognizes NATE certification for promotion points
• Veterans who take NATE tests are reimbursed by the Department of Veterans Affairs
• It's the only certification exam with this level of industry support

Now customers are more likely to choose a technician with this designation because they can have faith in their experience and training, especially important in the refrigeration industry. The training required for certification means refrigeration systems are more likely to operate efficiently and effectively, vital to ensuring food safety. According to NATE data, HVAC warranty claims have been reduced and productivity has increased among technicians with NATE certification.

Finding NATE

NATE-certified technicians are easy to find: NATE offers a locator online at www.natex.org and technicians display the NATE logo on their uniforms and truck. If you're interested in obtaining NATE certification, start the process now at
www.natex.org/certification.htm.

 
 
  IN THIS ISSUE
•  Changes are Coming
January 1st

•  Don't Forget

•  Can Your Customers
Trust You?

•  If It's Cool, It's Right Here


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At Heatcraft Refrigeration Products, our mission is to make our customers feel comfortable, so we make it our policy to never release, rent or sell personal information to third parties. © 2008 Lennox Industries Inc.